Move court reservations out of long chat threads while still keeping Messenger useful for quick questions.
Chat is useful for quick questions, but booking needs the schedule, court, player, payment proof, status, and history tied together. Put the reservation in CourtGo before promising a slot. Messenger can stay useful for casual updates, but it should not be the only booking record.
Messenger feels simple because many players already use it. A new court can answer questions, send directions, and confirm a few reservations without training staff on another tool. That works while volume is low and one person handles every message.
Court times, screenshots, reschedule requests, walk-ins, and no-show notes get buried in long threads. If two staff members reply at the same time, one player may get promised a slot that another player already took.
Move the official reservation, court choice, date, time, status, player details, direct owner-payment instructions, proof upload, and booking history into CourtGo. That gives staff one place to check before they answer a player.
Tell players that chat is still open for questions, but reservations are confirmed through the booking link. Put the link in saved replies, social posts, QR posters, and front-desk reminders so players repeat the same safe path.
Owners can still use Messenger to greet regulars, answer simple questions, and share updates. The important change is that the final booking record lives in CourtGo. CourtGo is not affiliated with Messenger.
Reviewed July 17, 2026. This guide uses shipped CourtGo schedule, booking, chat, QR, and direct payment-proof behavior only.