Use schedules, blocked times, staff checks, and clear booking records so two players do not get promised the same court.
Double bookings happen when online reservations, walk-ins, events, blocked time, and staff notes live in different places. A venue reduces risk by making one schedule source, blocking unavailable times, checking conflicts before submit, and keeping each active court separate.
Pick one place where staff check the day before promising a slot. In CourtGo, weekly hours, blocked times, events, walk-ins, and confirmed bookings all shape what should be available. Staff should check that view first.
A venue with two or more courts needs each active court listed on its own. Court names, sports, prices, hours, and blocked times should not blur together, because players may choose the wrong court when the page is vague.
Maintenance, private events, lessons, cleaning time, and owner holds should be blocked before players ask for that time. A clear block is better than a staff note that only one person remembers.
Front-desk staff should add walk-ins to the same booking flow used for online reservations. That keeps the counter, public page, and owner dashboard aligned instead of creating a second notebook schedule.
If a slot is not safe, the page should explain why and point to the next safe action, such as choosing another time, date, or court. Do not let staff or players submit a choice the venue cannot honor.
Reviewed July 17, 2026. This guide describes CourtGo schedule, blocked-time, booking, and front-desk behavior already present in the product.